Effective date: .
We do not offer personal child enrollment or guardian approval for under-13 cloud accounts. School-managed under-13 accounts are also unavailable at initial launch. Platform app approval, a purchase or a school administrator's authorization cannot override these restrictions.
Basic local use remains accountless where platform rules permit. Do not create an adult account for a child to bypass the age restriction. Keep child work on the device; do not upload it to PearaByte through another person's account.
The initial education offering is for eligible high school and college students. School-created under-13 profiles and school-hosted sync may be considered later; neither is offered by the current service. Any future child service needs its own privacy, authority, security and data-flow review before activation.
Privacy requests and previous permissions
Contact support for requests about a child's information, including information supplied by another user. No account or paid plan is required. We verify identity or authority before disclosing or changing another person's information.
If an earlier guardian permission exists, guardian controls remain available to review and withdraw it. Withdrawal revokes associated sessions and authority; it does not automatically delete retained data or local/exported copies. Enrollment and renewal are unavailable.
PearaByte LLC is a North Carolina limited liability company.
Business mailing address: 510 Central St #180, Hudson, NC 28638, United States.
For support, privacy requests or legal questions, contact support@pearabyte.com or write to the address above. Do not send passwords or recovery keys.
Operational database recovery backups exist separately from active account data. Their retention is currently operator-managed. Deleting active account records does not immediately remove every recovery copy. Operational logs are rotated according to infrastructure limits; the retention interval varies with activity. Records already held by infrastructure, payment, identity or email providers follow their applicable retention practices. Contact us with a privacy request concerning these records.
Email support@pearabyte.com with the subject Privacy request. Tell us which product is involved and whether you want access or a copy, a correction, deletion, or help exercising another applicable privacy right. Include an account email if relevant and a way to contact you. You do not need a PearaByte account to raise a request, including about your information in another person's household or shared content.
A parent or guardian can contact us about a child's information, including review, deletion or stopping further collection. A household invitation alone does not establish parental authority. We may need to verify your identity or authority before disclosing or changing information. Do not send passwords, authentication codes, recovery keys, identity documents or private note, health or household contents with your initial request. If additional information is needed, we will explain what is necessary. Local exports do not include every server-held account or billing record.
The rights, exceptions and response deadlines that apply depend on the request and applicable law. If you disagree with our response, reply to request a review or an appeal where applicable. Contacting us does not waive your right to contact a regulator or use other legal remedies.
Regional requirements and privacy choices
Account and cloud availability, age requirements, required residence information and parent or school authority depend on the product and applicable country/state rules. An available country selector is not an announcement that account services or purchases have launched there. Our stated launch offering remains in effect until we announce an additional region.
Terms acceptance establishes the applicable service agreement. A privacy acknowledgment confirms that the notice was presented; it is not blanket consent for optional processing or permission to collect a child's data. Where processing requires a separate consent, that choice must concern the stated purpose and can be withdrawn. Purchasing Pro, store parental permission or school sign-in does not provide that separate authority.
You can contact support@pearabyte.com about applicable access, correction, deletion, objection, restriction, portability or consent-withdrawal rights and help with a privacy complaint. This includes Mexico's applicable access, rectification, cancellation and opposition (ARCO) rights. Rights and response requirements depend on the applicable law. We verify identity or authority before disclosing another person's information; privacy help does not require Pro, a new purchase or acceptance of revised terms.
Organization authority applies only to its separate managed identity and approved service. School authority must cover the educational purpose and applicable jurisdiction; it does not authorize unrelated commercial use or access to a separate personal account. Published notices do not themselves establish a school's authority, an international transfer arrangement or age verification.